Payment, Cancellations, Refunds and procedure to cancel a booking

Payments/Price

*All Airport Transfers and Tours provided by Sri Lanka Tours & Airport Transfers web site  accept cash, Visa, Mastercard, Paypal and American Express cards.

*Payment will be listed as “Sri Lanka Airport Transfers” on the credit card statement.

*You will be charged in U$D at the conversion’s rate applicable on the date of your booking.

*Price quotations are subject to change.

*After payment, Sri Lanka Tours & Airport Transfers  will send a confirmation / voucher by e-mail : this voucher has to be printed, as a proof of purchase, and will be presented to the service provider.

Cancellation Procedure

*Full cancellation of services previously confirmed by Sri Lanka Tours & Airport Transfers must be followed by a confirmation of cancellation by a confirmation of cancellation from Sri Lanka Tours & Airport Transfers authority.

*Sri Lanka Tours & Airport Transfers will not be responsible for any cancellation not confirmed back to you and might debit the relative no-show charges..

Cancellation fee / refund

Except otherwise stated, Airport transfer or any transportation product cancelled without due notice are subjected to a cancellation fee according to the following scale :

*the day of the service or after the date of the service : 100% cancellation fee / no refund

* 1 day before the beginning of the services : 50% cancellation fee from the total booking price

* more than 3 days before the services begin : You will be charged a 10% cancellation fee from the total booking price

Please note : currently we accept cash payments only for Car rentals & tours. Payment gateway will be available soon for online payments.